Privacy Policy
Effective date: November 9, 2026
1. About this policy
Image2CAD operates https://image2cad.org. This policy explains how we handle personal information when you visit our website, create an account, upload images, and use our conversion services. Contact [email protected] with privacy questions.
2. Information we collect
We collect the name, email address, and account information you provide; images and other content you upload; generated drawings and conversion history; and messages you send to support. We also receive information about your device, browser, IP address, pages visited, and service activity. Uploaded drawings may contain personal or confidential information, so please only submit content you are authorized to share.
3. How we use information
We use information to operate your account, convert your files, make results available to you, respond to support requests, maintain and improve the service, prevent abuse, and meet legal obligations. Where applicable law requires a legal basis, we rely on providing our service, our legitimate interests in running and protecting it, consent where required, or legal obligations.
4. When information is shared
We share information with service providers that help us host the website, manage accounts, process uploaded content, understand service usage, and provide support. Those providers receive information needed for their role. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer. We do not sell personal information. Do not upload materials subject to confidentiality restrictions unless you are permitted to use an external conversion service.
5. Cookies and similar tools
We use cookies and similar tools to keep you signed in, remember preferences, understand how the website is used, and help prevent misuse. Where required, optional tools depend on your consent. You can control cookies through your browser settings; disabling essential cookies may prevent login or other features from working.
6. Storage, retention, and deletion
We keep account information and conversion content for as long as needed to provide the service and for legitimate security, support, and legal purposes. You can delete conversions using available account controls or request deletion by emailing [email protected]. Some information may remain in backups or records for a limited period when needed for recovery, dispute resolution, or legal obligations. We do not promise a fixed deletion period for every category of information.
7. Security and international processing
We take reasonable measures to protect information, but no online service can guarantee absolute security. Our service providers may process information outside your country. Where applicable, we use safeguards required by law for international transfers.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, restrict or object to processing, or withdraw consent. Contact [email protected] to make a request. We may need to confirm your identity before acting. You may also contact your local data protection authority.
9. Children and external websites
Image2CAD is not intended for children under 16, and we do not knowingly collect their personal information. Contact us if you believe a child has provided information. Links to external websites are governed by those websites’ own privacy policies.
10. Changes and contact
We may update this policy as the service changes. The date above identifies the current version; we will provide additional notice of material changes where required. For questions or privacy requests, email [email protected].